Post-Procedure AI Follow-up Voice
Automated voice calls that check on your patients after procedure. Compassionate AI that saves staff time while ensuring every pet gets the follow-up care they deserve.
Patient: Bella (Labrador)
Procedure: Spay - 1 day ago
AI Voice:
"Hi, this is Amber, the AI assistant calling to check on Bella after her Spay procedure. How has Bella been doing overall since coming home from the procedure?"
Owner Response:
"She's eating well and seems comfortable."
How It Works
Automated post-procedure follow-ups that feel personal and caring
1. Procedure Logged
When a procedure is logged, the system schedules follow-up calls.
2. AI Calls Owner
At the scheduled time, AI places a compassionate voice call to check on the pet's recovery.
3. Captures Response
The AI listens and transcribes owner responses, flagging any concerns for staff review.
4. Staff Notified
Call summaries are available in one place, helping your team quickly review responses and take next steps when needed.
Intelligent Follow-up Features
AI that understands veterinary care and provides meaningful patient follow-ups
Procedure-Specific Questions
AI asks relevant questions based on the type of procedure performed - different questions for spays, dental work, orthopedic procedures, and more.
Scheduled Check-ins
Automatic follow-ups at 24 hours, 48 hours, and 1 week post-procedure. Customize timing based on procedure type.
Concern Detection
AI identifies keywords and tones indicating complications - excessive bleeding, lethargy, or unusual behavior triggers immediate staff alerts.
Complete Documentation
Every call is transcribed and logged in the patient record. Full compliance and continuity of care documentation.
Why AI Procedure Follow-ups?
Reduce Staff Workload
Automates routine follow-up outreach, helping staff spend less time on calls and more time on patient care.
Consistent Follow-up Outreach
Helps ensure procedure patients receive timely follow-up communication, even during busy clinic hours.
Early Concern Signals
AI reviews follow-up responses and flags inputs that may benefit from staff attention, supporting quicker review.
Stronger Client Relationships
Proactive post-procedure communication helps build trust, confidence, and long-term loyalty with pet owners.